White pants and Colony Cleaners don't mix

I had the hem on a pair of new white pants taken out. The hem was sewn fine but some sticky/greasy black residue was left on the bottom of the pants. I brought this to the attention of Jenny and she said that it must have come from the manufacturer that way. I looked over at the dusty, greasy sewing machine and wondered why she didn't just try to take care of it. When I insisted she got a really bad attitude and made it clear that the owner would have to be consulted. I spent $37 that day and couldn't believe she wasn't willing to spot clean the pants at no cost. I ended up taking them home and spot cleaning them with a cloth and Dawn. The substance came right out but I won't be going back.
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