not a pleasant experience

I'm surprised at the positive reviews Dr. Reidler's office has gotten. My experience there was certainly less than stellar. When I called for my first appointment, I was told that I would have to come in for x-rays and an examination before I could even schedule a cleaning. Not only would they not do the cleaning in the same visit, but I could not even schedule it. I have never heard of such a thing! When I arrived, I waited 30 minutes for xrays, then 10 minutes back in the waiting room, then another 20 minutes in a dilapidated exam room toward the back. That's right, i waited a total of an hour for x-rays and a 30 second exam. More disturbing still was when I realized that the exam room I was waiting in was also a record storage room, and that the cabinets were filled with hundreds (thousands?) of patient records. They are not within sight of any of the staff, so I easily could have been looking through other patients' records and information. Not very secure! When I came back a few weeks later for a cleaning, I never even saw the Dr -- just an overzealous hygienist who was NOT gentle and repeatedly tried to sell me their whitening plan. The Dr seemed nice enough himself, from the 30 seconds I saw, but the lack of cleanliness in the office and the aggressive attitude of his staff made it so that I never went back. I definitely don't recommend this place to anyone.
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