Horrible experience with billing - No customer loyalty
The doctor was excellent. My daughter had a procedure - no problems. I had a procedure for which I paid upfront. I waited patiently for the insurance to kick in and do their part, which it did and I was owed a refund. My son was to have a procedure, I suggested we just transfer the balance for his work. I was told it would be easier to just give me a refund. Right after my son had his...
