Slow service & argumentative staff
I had a bad experience at this Pep Boys earlier today. I needed my tires rotated, my oil changed, and my left headlight and left brake light replaced. They said it would take 1.5 hours, which is reasonable. It actually took 3 hours and an argument before I left the store.
After dropping off my car, I left the store to run errands and returned in 1.5 hours. It took them another hour to finish,...